Shipping Policy

At Marshall Wear, we are committed to processing and shipping customer orders in a clear and reliable manner. This Shipping Policy explains how orders are processed, shipped, and delivered when you purchase from marshallwear.io.

By placing an order on our website, you agree to the terms outlined below.

Order Processing

Orders are typically processed after successful payment confirmation.

• Orders are generally processed within 1–3 business days
• Orders are not typically processed on weekends or public holidays
• During peak periods, promotional periods, or holidays, processing times may be extended

Once your order has been processed and dispatched, you may receive shipping confirmation and tracking details when available.

Shipping Time

Estimated delivery times may vary depending on the destination, carrier availability, customs procedures (if applicable), and other logistical factors.

Estimated delivery timeframe:

• 5–15 business days after dispatch for most destinations

Please note:

• Delivery times are estimates only and are not guaranteed
• Some destinations may require additional transit time
• Delays may occur due to customs inspections, carrier issues, weather conditions, or other circumstances beyond our control

Shipping Fees

Shipping fees (if applicable) will be displayed at checkout before you complete your purchase.

• Any shipping charges are shown clearly during checkout
• Free shipping promotions, if offered, will be stated on the website or at checkout

Order Tracking

Where tracking is available, tracking information may be sent after dispatch.

If you have not received shipping details within a reasonable period after placing your order, please contact us:

Email: payment@marshallwear.io
Phone: +44 7537997730

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout.

Marshall Wear is not responsible for delays or delivery issues caused by:

• Incorrect shipping addresses
• Incomplete address details
• Unclaimed packages
• Failed delivery attempts due to recipient unavailability

If you notice an error in your shipping information, please contact us as soon as possible after placing your order.

Customs, Duties, and Import Taxes

For international orders, customs duties, import taxes, or other local charges may apply depending on the destination country.

• These charges, if applicable, are the responsibility of the customer
• Marshall Wear does not control customs processing times or fees imposed by local authorities

Delivery Delays

While we strive to ensure timely delivery, Marshall Wear is not responsible for shipping delays caused by circumstances outside our reasonable control, including but not limited to:

• Carrier delays
• Customs processing
• Severe weather
• Public holidays
• Supply chain disruptions
• Force majeure events

Lost or Delayed Orders

If your order appears significantly delayed or you believe your package may be lost, please contact us and we will review the issue and assist where possible.

Contact:
Email: payment@marshallwear.io
Phone: +44 7537997730

Contact Information

Marshall Wear Ltd
10 Elm Tree Avenue
Bradford, Bradford
West Yorkshire
United Kingdom
BD6 1PU

Website: https://marshallwear.io
Email: payment@marshallwear.io
Phone: +44 7537997730