Privacy Policy

At Marshall Wear, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how Marshall Wear Ltd collects, uses, and safeguards information when you visit or make a purchase from marshallwear.io.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you visit our website or place an order, we may collect certain information, including:

Personal Information

• Name
• Billing address
• Shipping address
• Email address
• Phone number
• Payment-related information (processed securely by third-party payment providers; we do not store full card details)

Technical Information

• IP address
• Browser type
• Device information
• Pages visited on our website
• Referral source
• Cookies and usage data

2. How We Use Your Information

We may use your information to:

• Process and fulfill orders
• Communicate order confirmations and updates
• Respond to customer service inquiries
• Improve our website and customer experience
• Detect fraud or suspicious activity
• Comply with legal and regulatory obligations
• Send service-related messages related to your purchase

We do not sell your personal information to third parties.

3. Payment Processing

Payments on marshallwear.io may be processed by secure third-party payment service providers.

• Payment information is handled securely by the payment processor
• Marshall Wear does not store full payment card details on our servers
• We may receive limited payment-related information necessary to confirm transaction status and fulfill your order

4. Sharing of Information

We may share your information only where necessary to operate our business, including with:

• Payment service providers
• Shipping and logistics providers
• Website hosting or technical service providers
• Fraud prevention and security service providers
• Legal or regulatory authorities where required by law

We share only the information reasonably necessary for these purposes.

5. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

• Remember user preferences
• Support website functionality
• Analyze traffic and performance
• Improve user experience

You can control cookies through your browser settings. Disabling cookies may affect some website functionality.

6. Data Retention

We retain personal information only for as long as reasonably necessary to:

• Fulfill orders
• Provide customer support
• Maintain business records
• Resolve disputes
• Comply with legal, tax, accounting, or regulatory obligations

7. Data Security

We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, misuse, loss, or disclosure.

However, no online transmission or storage system can be guaranteed to be completely secure.

8. Your Rights

Depending on your location, you may have rights regarding your personal information, such as:

• Requesting access to your data
• Requesting correction of inaccurate information
• Requesting deletion where applicable
• Objecting to certain processing activities
• Requesting limitation of processing where permitted by law

To make a privacy-related request, please contact us using the details below.

9. Third-Party Services and Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of third-party websites.

Customers should review the privacy policies of any third-party services they use.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. The updated version will be posted on this page with the latest effective date.

11. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

Marshall Wear Ltd
10 Elm Tree Avenue
Bradford, Bradford
West Yorkshire
United Kingdom
BD6 1PU

Website: https://marshallwear.io
Email: payment@marshallwear.io
Phone: +44 7537997730